Billing Terms and Conditions

1. Accepted Payment Methods

At Premello, we provide several secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit and Debit Cards: Visa, MasterCard, American Express

• PayPal where available

• Afterpay where available

• Apple Pay and Google Pay

• Bank Transfers for bulk orders; please contact us for details

All payments are processed in Great British Pounds (GBP).

2. Payment Processing

• Payment must be completed at the time of purchase.

• Orders are not processed or shipped until full payment has been received.

• If a payment is declined or fails, the order will not be confirmed.

3. Pricing and Currency

• All prices displayed on Premello.com are shown in Great Brittish Pounds (GBP).

• Prices may change without prior notice.

• Any applicable taxes and shipping charges will be calculated at checkout.

4. Secure Payment Processing

• The Premello webshop uses SSL encryption and trusted payment gateways to protect your transactions.

• We do not store your credit card or other payment details.

5. Refunds and Chargebacks

• Refunds are handled in accordance with our Refund and Return Policy.

• Unauthorized chargebacks will be disputed. If you experience an issue, please contact us first at info@premello.com.

6. Fraud Prevention

• Premello may cancel or place on hold any order suspected of fraud or unauthorized activity.

• Additional identity verification may be required for high value purchases.

7. Contact Us

Store Name: Premello
Address: 39 Ludgate Hill, London EC4M 7JN, United Kingdom
Email: info@premello.com
Phone: +44 20 45772185

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your e-mail within 1 business days.